How long does it take to receive my order?

Orders processed here ship within 1-2 business days and take 5-9 business days to arrive. The delivery details will be shown in your confirmation email.

Do you ship to my country?

We excluded countries we can not ship to, from checking out. This means if you are able to check-out, we can ship to your country

Can i track my order?

Yes, once your order is shipped, we will provide you with a tracking number to monitor the progress of your delivery.

What are the return rules?

You can return a product for any reason within 14-days guaranteed. No questions asked.

By simply sending us an e-mail on Luzovasterdam@gmail.com or through the contact form. Our support team will then guide you through the return process.

When will i get my money back?

Once we received your return, we will send you money back the day the return package arrives. It may take up to 3-5 business days for the bank to process this.

What size should i get?

All our clothes are based on standard sizing and most of the products come with a tailor made size chart. Westrongly recommend getting 1 size bigger to ensure a better fit, as our clothes are tailor adjusted to the body, taking one size up will ensure you will fit in. Our Shoes & Loafers are true to size, keep in mind that loafers don't have laces, they will have to fit tight . If you are unsure about your size, take one size up for loafers to make sure they will no fit too thight. Werecommend going up 0.5 size if you normally have half sizes for a better fit. To find your perfect size, please check the foot length in CM / INCHES provided . These are 100% accurate with the shoe.

With what Payment provider can i pay?

We currently offer the following trusted payment methods. All creditcard types PayPal Ideal Afterpay Amazonpay We have taken extra measurements to make sure each checkout is done encrypted & safe.